Support

How do I create a poll?

Use the /tinypoll command in any Slack channel. A dialog will open where you can set your question, add up to 10 answer options, and configure settings like anonymous voting.

Can I use TinyPoll in private channels?

Yes! Just invite TinyPoll to the private channel first by typing /invite @TinyPoll, then use /tinypoll as usual.

How do I edit or close a poll?

As the poll creator, you'll see management buttons below your poll. Use them to edit the question, add/remove options, or close and reopen the poll. Workspace admins and owners are allowed to manage any poll in the workspace too, though in Slack the buttons only ever appear to the creator — see Who can manage a poll? below.

Is voting anonymous?

You can choose to make voting anonymous when creating a poll. When anonymous voting is enabled, no one — including the poll creator — can see who voted for what.

How long is poll data retained?

Free plan polls are automatically deleted after 7 days. Pro plan polls are retained for 30 days. Essential metadata is archived for reference.

How do I request data deletion?

Email support@tinypoll.io with your workspace name and we'll process your data deletion request within 30 days. Uninstalling TinyPoll from your Slack workspace does not by itself submit a deletion request.

How do I uninstall TinyPoll?

Go to your Slack workspace settings → Manage Apps → TinyPoll → Remove. If you'd also like your workspace data deleted, please email support@tinypoll.io. Poll data is otherwise handled according to the retention periods described above.

How do I open the web app from Slack?

Once the web app is switched on for your workspace, open TinyPoll in your Slack sidebar and use the buttons on the Home tab, or run /tinypoll web in any channel. Poll messages also carry a "View live results" link that anyone in the channel can follow. Buttons that TinyPoll shows to you alone sign you in on the way through, so there is nothing to type.

Why does a link from Slack say it has expired?

Those links are single-use and last 10 minutes, so one that has already been used, forwarded to someone else, or left sitting in a tab will stop working. Go back to Slack and click the button again — you'll get a fresh one. If the page is already open, "Sign in with Slack" gets you in too.

What does "Sign in with Slack" share with TinyPoll?

Two scopes and nothing more: openid and profile. Slack sends your user ID, workspace ID, display name and avatar; we use only the two IDs and keep neither the name nor the avatar. We never ask Slack for your email address, and there is no TinyPoll password to forget. The privacy policy lists everything we store.

Who can manage a poll?

The person who created it, and your workspace admins and owners. Managing means editing the question, adding or removing options, closing and reopening, exporting, and deleting. Everyone else in the workspace can vote and read results on the polls they can already see.

Slack and the web app apply the same permission rule, but they don't offer the same way in: in Slack the management buttons arrive in a message only the poll's creator can see, so that is where a creator manages their own poll. The web app is where an admin picks up a poll somebody else created.

How do I export poll results?

Open the poll on the web and choose "Export results (CSV)". You get one row per option with its vote count and percentage, then — on a public poll — a second block listing each vote as an option and the voter's display name, in the order the votes came in. Anonymous polls export counts only, and stop there — no export ever reveals who voted on an anonymous poll. Exporting needs the same permission as managing the poll.